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Frequently Asked Questions

Quick answers about billing, subscriptions, buyer credit, GST, and getting started with EKhataBook.

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EKhataBook is a cloud-based GST billing and subscription platform for Indian MSMEs. It covers invoicing, inventory, GSTR reports, staff management, and buyer credit — all in one place.

Yes. Every new seller account includes a free 3-day trial with full access — no credit card required. Register and start billing immediately.

Yes. Verified buyers can purchase goods on credit through the buyer portal — with zero interest and easy EMI instalments. Sellers control eligibility and track all dues from their dashboard.

All plans include GST-ready invoicing with CGST, SGST, and IGST breakup. Higher plans add auto GSTR-1 and GSTR-3B report generation with JSON export for portal filing.

Yes. You can share invoices, quotations, and payment reminders directly on WhatsApp from your seller dashboard — instantly after billing.

Yes. Upgrade or change your plan anytime from the seller dashboard. Billing adjusts according to your new plan selection.

Register online, choose a plan, and complete payment via UPI, bank transfer, or as guided by our support team on WhatsApp at +91 90792 19596.

Yes. EKhataBook is cloud-based with secure login, role-based staff access, and regular backups. Your billing and customer data stays protected and accessible from any device.