Refund Policy

EKhataBook (E-Store Solution) offers subscription-based billing and GST software. Please read this Refund Policy carefully before purchasing any plan.

1. Free Trial

We offer a minimum 7-day free trial for newly registered users. We recommend using the trial version before purchasing any subscription plan.

2. Monthly Subscription Plans

All monthly plans are billed in advance and are non-refundable. We do not provide refunds, partial month credits, or credits for unused months due to account upgrades or downgrades.

3. Annual Subscription Plans

Refunds may be applicable for unused months from the date of cancellation on annual plans, subject to review by our support team.

4. On-Premises / License Products

For on-premises products, once the license key is issued and delivered, no refund will be provided.

5. SaaS Hosted Services

Payments for SaaS hosted services must be made in advance. Cancellation stops future billing but does not entitle you to a refund for the current billing period unless covered under the annual plan policy above.

6. Taxes

You are responsible for all applicable taxes, fees, and charges in your jurisdiction related to subscription fees.

7. Price Changes

Subscription fees displayed on EKhataBook may change. Users will be notified of revised fees. Continued use of the service after notification constitutes acceptance of the updated pricing.

8. Contact for Refund Queries

For refund-related questions, contact us at support@ekhatabook.com or Contact Us. You may also reach us on WhatsApp at +91 90792 19596.